Some Benefits of SmartRooms for Guests are listed below.
• AVAILABILITY AT A GLANCE. Guests can view the unavailable/available status of rooms at a glance and proceed ahead for booking.
• INSTANT BOOKING CONFIRMATION FOR GUESTS. Successful Bookings made through SmartRooms are confirmed immediately and guests get to see their booking receipt on the screen as well as receive an email with the booking details.
• ERROR FREE BOOKINGS. SmartRooms has strong Validation checks. This ensures that guests do not make any errors while booking a room.
• PAY SECURELY THROUGH PAYMENT GATEWAY. Guests do not have to share the sensitive credit card information with the hotel. All payments are securely collected through the payment gateway. SmartRooms works has integrated support for HDFC Bank and ICICI Bank payment gateways – the largest payment gateway service providers in India.
• MINIMUM BOOKING AMOUNT. Guests can book rooms for multiple nights. However, they are charged for 1 nights stay only during the booking process. The balance is collected at the Hotel as per the hotel policy.
• INCREASED GUEST SATISFACTION. Guests will appreciate the convenience of selecting available rooms getting instant email confirmation for their bookings.
• SAVES TIME. Guests no longer have to send time-consuming emails and faxes to your hotel reservations staff to book available rooms.
• ENSURES TRANSPARENCY. Guests are often charged higher than the hotel room rates by their travel agent/agency/travel-portal. This creates an unpleasant situation when the guest checks the tariff on arrival. Direct Reservation through SmartRooms ensures pricing transparency.
• ORDER ADDITIONAL SERVICES. Guests can order additional services such as airport-pickups during the booking process.
• NO LOGIN/PASSWORD. Guests do not have to fill out lengthy customer sign-up forms for login/password details as they are not required for the booking process. This ensures that guests book their rooms quickly.
• INQUIRY SUPPORT. If rooms are shown as unavailable for selected travel dates, Guests can request for offline room availability by filling a Room Request form.
