With SmartRooms, guests will be able to enter their requests, check availability, make the payment online and receive a confirmation email with a booking order number.
1. Strong Validation ensures that a guest makes absolutely no mistakes while requesting a booking.
2. A graphical snapshot of Room availability is shown to the guest and he can quickly view the status at a glance.
3. No. of rooms available are not shown by default. Only available and unavailable status is shown.
4. Guests can securely enter their credit card details. The credit card details are not collected by the hotel and all transactions are securely authorized by the payment gateway.
5. Guests get a online booking receipt after completing their payment successfully. A confirmation email with a booking order number for future reference and communication with the hotel is also emailed to the guest.
6. Banks charge higher commissions for online CC transactions and the difference can be as high as 2 %. Therefore, if a guest books for more than 1 nights stay, the credit card is charged for 1 night’s stay only and the balance amount is swiped offline by the reservations desk at the hotel. This not only results in huge commission savings for the hotel but also ensures that the hotel does not face a total loss incase of a no-show by the guest.
7. If rooms are unavailable, guests can submit a form requesting rooms for their dates of travel.
8. The entire booking process is simple, transparent, quick, and error free and is guaranteed to delight your guests even before they enter your hotel.
