Our Hotel's reservation staff cannot contact the Guest as the contact details provided while booking are fake. Do we have to pay for this booking?

We assure 100% Safety for all bookings. Fake/Spam Transactions reported by the hotel within 48 hours of the booking will be cancelled upon scrutiny and the Transaction Token will be credited.*

Transaction Token will not be credited for Fake Transactions reported 48 hours after booking or if the guest does not arrive at the hotel (No-Shows).

*Room Inventory is also automatically updated when a Transaction Token is credited.

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What information do you require from our hotel to integrate Smartrooms Transaction Tokens License with our website?

ns: Let us say that your hotel's Website Address is www.smarthotel.com. Here, smarthotel.com is...

Our group runs several hotels. Are any discounts offered if we take this plan for 4 of our hotels?

The One-Time License fee of Rs.7500/- and Setup Fee of Rs.2500/- will be applicable on each...

How do I report a Fake/Spam Transaction?

You can view all your Transactions from your control panel. Just Click on the "Flag As Fake"...

What does Transaction Tokens mean? How Does It Work?

SMARTROOMS is a hotel room reservation software that can be easily integrated with your hotel's...

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