Our Hotel's reservation staff cannot contact the Guest as the contact details provided while booking are fake. Do we have to pay for this booking?

We assure 100% Safety for all bookings. Fake/Spam Transactions reported by the hotel within 48 hours of the booking will be cancelled upon scrutiny and the Transaction Token will be credited.*

Transaction Token will not be credited for Fake Transactions reported 48 hours after booking or if the guest does not arrive at the hotel (No-Shows).

*Room Inventory is also automatically updated when a Transaction Token is credited.

  • 49 کاربر این را مفید یافتند
آیا این پاسخ به شما کمک کرد؟

مقالات مربوطه

What information do you require from our hotel to integrate Smartrooms Transaction Tokens License with our website?

ns: Let us say that your hotel's Website Address is www.smarthotel.com. Here, smarthotel.com is...

What does Transaction Tokens mean? How Does It Work?

SMARTROOMS is a hotel room reservation software that can be easily integrated with your hotel's...

I am from United States, How do I display the prices in my local currency i.e dollars?

You can change the Currency Prefix ($, £, €)and Suffix (USD, GBP, EUR) easily from the...

How do I report a Fake/Spam Transaction?

You can view all your Transactions from your control panel. Just Click on the "Flag As Fake"...

Powered by WHMCompleteSolution